What is Robotic Process Automation?
Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that imitate human actions interacting with digital systems and software. Just like us, software robots can also do things like understand what is on the screen, navigate systems, identify and extract the data, and perform set of defined actions. But software robots can do it faster and more consistently than people, without the need to get up and stretch or take a coffee break.
What are the benefits of RPA in business?
Cost saving - RPA drives rapid and significant improvement to business metrics.
High accuracy - 57% say RPA reduces manual errors, which lead to high accuracy.
Boost in productivity - It is believed that automation will make them more productive.
Happier employees - RPA increases engagement of employees.
Where can RPA be used?
Healthcare - can be used for handling records of patients, their claims, customer support, billing and analytics.
Customer service - RPA helps companies to provide better customer service.
Accounting - RPA helps in budgeting, general accounting.
What features and capabilities are important in RPA technology?
To build and manage an enterprise-wide RPA program, you need technology that can go far beyond simply helping you automate a single process. You require a platform that can help you create and manage a new enterprise-wide capability and help you become a fully automated enterprise. Your RPA technology must support you end-to-end, from discovering great automation opportunities everywhere, to quickly building high-performing robots, to managing thousands of automated workflows.
Why is RPA the fastest-growing enterprise software in the world?
Rapid, significant return on investment
Minimal investment
Low-code build environment
Scalable
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