MOVE THE MOUSE! I asked a user to move her mouse all the way to the right. They picked up the mouse physically and put it on the right side of her desk. RIGHT CLICK! I told the user to right click on the desktop to select properties. She replied that nothing was happening. I asked her again to do the same. She replied with the same answer. When I went to her desk, she had written the word CLICK on a paper on her desk. LAPTOP NOT WORKING! A user was once shouting at me that her laptop was not working even though she hit the keys and tried the touch pad. I run down to her, she shows her laptop still shouting that I wasn’t working properly and couldn’t do my job etc. I look at her laptop, switch it on, turn around and leave the room. OUTAGE PROBLEM! A user once asked if they could download “download the Internet” in case there was a power outage and they could still use it. COMPUTER WON’T TURN ON! Once, a user said that her computer won’t turn on. I asked her to check ...
Tech for all-at your fingertips