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Showing posts from July, 2020

8 TECH SUPPORT STORIES. A MUST READ!

MOVE THE MOUSE! I asked a user to move her mouse all the way to the right. They picked up the mouse physically and put it on the right side of her desk. RIGHT CLICK! I told the user to right click on the desktop to select properties. She replied that nothing was happening. I asked her again to do the same. She replied with the same answer. When I went to her desk, she had written the word CLICK on a paper on her desk. LAPTOP NOT WORKING! A user was once shouting at me that her laptop was not working even though she hit the keys and tried the touch pad. I run down to her, she shows her laptop still shouting that I wasn’t working properly and couldn’t do my job etc. I look at her laptop, switch it on, turn around and leave the room. OUTAGE PROBLEM! A user once asked if they could download “download the Internet” in case there was a power outage and they could still use it. COMPUTER WON’T TURN ON! Once, a user said that her computer won’t turn on. I asked her to check ...

Samsung's Ballie - AI is the future of self care

We have a variety of smart home audio assistants like Google Home, Alexa to name a few. They help us in our day to day life and remember things for us and control our smart home devices. Ballie is the electronics brand's response to this demand for more human-centric innovation, which aims to enhance the wellbeing of consumers by catering to their individual needs. In the Consumer Electronic Show 2020 in Las Vegas, Samsung introduced Ballie, a small ball-shaped robot intended to help you around the house. Samsung says Ballie utilizes AI to be a security robot, a fitness assistant, a tool to help seniors connect with smart devices in their homes, and it can ev en be a friend to your kids and pets. Consumers have entered the "age of experience", where hardware and software merge to deliver personalised experiences that make life easier and more enjoyable. Samsung's Ballie-AI in the self-care  The device uses a mobile interface, on-device artificial intelligence (AI) cap...

Doctors don't want robots to leave them after the Pandemic

The COVID ‑ 19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID ‑ 19), caused by severe acute respiratory syndrome coronavirus 2 (SARS ‑ CoV ‑ 2). The outbreak was first identified in Wuhan, China, in December 2019. The World Health Organization declared the outbreak a Public Health Emergency of International Concern on 30 January 2020 and a pandemic on 11 March. The novel coronavirus crisis has increased public interest in robotic technologies and artificial intelligence, seen as effective resources in combating the pandemic . Technical Aspects                                                         There are many technologies which are working hand in hand with the Doctors and medical staff to combat the pandemic. Some of the most effective technologies which are being used...

Elon Musk – Impossible to Possible

Elon Musk is an engineer, technology entrepreneur, philanthropist and industrial designer. He is the founder,  CEO  and chief engineer of  SpaceX ; CEO and product architect of  Tesla, Inc. ; founder of  The Boring Company ; co-founder of  Neuralink ; and co-founder and initial co-chairman of  OpenAI . He was a  Fellow of the Royal Society in 2018 .    Elon Musk is working to revolutionize transportation both on Earth as well as in space. He grew up in South Africa, then immigrated to Canada at age 17 and finally he landed in the US as a transfer student at the University of Pennsylvania. Some of the mind-blowing works are: SpaceX, SpaceX has manufactured and designed a two-staged rocket Falcon 9. Falcon 9 is a reusable rocket; it is designed for the reliable and safe transport of people and payloads into Earth orbit and beyond. Falcon 9 is the world’s first orbital class reusable rocket. Reusability allows Sp...