If you’ve ever reported a Tweet, you may have been frustrated by this process, which is a typical one online. First, you report an item, then a list of violations pops up — which one is it? Is it suspicious? Abusive? Both? You tick one of the boxes. Based on Twitter receiving millions of reports; everything from misinformation and spam, to harassment and hate speech, it’s their way of telling Twitter, hey this isn’t right or I don’t feel safe. Based on user feedback, research, and an understanding that today’s reporting process wasn’t making enough people feel safe or heard, the company decided to do something about it. That's why Twitter is testing an overhauled reporting process that will make it easier for people to alert them of harmful behavior. The new approach, which is currently being tested with a small group in the US, simplifies the reporting process. It lifts the burden fr...
Tech for all-at your fingertips